FAQ

How to change an order?  Please contact sales@izadorable.com or call (203) 847-4102 within 24-hours after submission of order, we will do our best to accommodate your changes. 

About Your Order?  Please allow a minimum 2-3 weeks for your order to be completed if your selection is not in stock.  Please be patient, depending on item availability due to demand, production, or the cost of component materials, or inventory, shipments may be made sooner.  Our unique piece is made here in the U.S.A. 

Shipment of Your Order?  We will notify you by email when your order is being shipped and provide you with its tracking number.  Orders are only shipped to addresses with the United States.  Izadorable, Inc. will not ship to a Post Office Box.  We do require a signature for all deliveries and the recipient of delivery* will be of legal age. *please read our Shipping Policy Statement..   No Shipping Fee for orders $250 or more delivered within the continental United States.  For orders under $250 we USPS which will be added to your purchase.   Saturday Delivery is an additional charge.  If you need your order to arrive on a Saturday, please contact sales@izadorable.com or call (203) 847-4102 , Saturday delivery is not available in all areas. Shipping is non-refundable on returned merchandise.  Sales are final after 30-days from payment receipt. 

How to Cancel the Order?  Orders that have been processed, ready for shipment, you will need to contact us at sales@izadorable.com or call (203) 847-4102 to cancel your order.  Please read our Cancellation Policy. 

Orders will only be shipped to addresses within the United States.  We will not ship to a Post Office Box, we require a signature for all deliveries, this will ensure the shipment is secure.  The recipient of the delivery will be of legal age.    Refund and Return Policy  If you are not 100% satisfied with your purchase, you may return the item for up to 30-days from purchase date for a full credit or exchange.  Product must be in original condition.  This policy applies to purchases within the U.S.

Returned Orders Contact us at sales@izadorable.com or call (203) 847-4102 and we will provide you with a pre-paid USPS domestic label to return the purchase to us.  If you have any questions, please do not hesitate contacting us at sales@izadorable.com or calling us at  (203) 847-4102  Cancellation Policy Orders that have been processed, ready for shipment, you will need to contact us at sales@izadorable.com or call (203) 847-4102 to cancel your order.  If your payment has been processed, and you have already paid, and/or shipment has not been made, we will refund a full credit or exchange.

Please email or call us (203) 847-4102 to request your custom order.